KB Details

Field	Type	Description
`config_data.knowledge_base`	object \| null	The knowledge base the AI answers questions from.

The value is an object referencing a knowledge base owned by your company:

json

{
  "config_data": {
    "knowledge_base": {
      "kb_id": "5d4c3b2a-1111-2222-3333-444455556666",
      "kb_name": "Loan Products"
    }
  }
}

A null value (or blank kb_id) disables the knowledge base.

Related configuration:

Field	Type	Description
`kb_filler_config.enabled`	boolean	Speak short filler lines while the KB lookup runs.
`kb_filler_config.phrases`	object \| null	Filler phrases keyed by language code (`"hi"`, `"en"`).
`semantic_cache_config.enabled`	boolean	Cache semantically-similar KB answers so repeated questions are answered faster.