Telephony

FieldTypeDescription
active_providerstringThe telephony provider used to place and receive calls. Common values include voiceai, twilio, vobiz, browser, plivo, base.
inbound_phone_idUUIDThe inbound phone number attached to the campaign.
outbound_phone_idUUIDThe outbound phone number dialed when calling leads.

The provider determines the telephony system; the phone IDs identify the numbers attached to the campaign.

Example:

json
{
  "active_provider": "twilio",
  "inbound_phone_id": "9a8f7e6d-5c4b-4a3b-8c9d-1a2b3c4d5e6f",
  "outbound_phone_id": "9a8f7e6d-5c4b-4a3b-8c9d-1a2b3c4d5e6f"
}